Venue Estates


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Your presence, our brand

“Common interests build beauty”, Maria do Carmo Farrajota (MCF37)

In real estate mediation, details in asset valuation and optimization are our reference.

Associated with qualified companies, we understand the real estate market as an interdisciplinary exercise.

We bring to the market an innovative service that unites the most advanced technologies used in film production and engineering.

Discover our history

We perform volumetric captures of spaces and from 3D images. We offer the product in interactive real-time. 

Project approved in Fátima, Portugal. Work performed with 3D images.

Apartment in London. Work performed with volumetric captures of the existing space.

Interactive model available on desktop and tablet.

Apartment in London. Work performed with volumetric captures of the existing space.

3D technology

inhabited sculptures

Houses with open door, private relays. 

access

Publications

There are circumstances in which multimedia is not enough to illustrate the experience of each place. Therefore, we sometimes create publications from these places.

PT
EN

Restelo – Lisbon

Restelo – Lisbon

PT
EN

Visit Estoril

Visit Estoril

PT
EN

village of Cascais

Cascais village

PT
EN

Malveira da Serra – PT

Malveira da Serra – EN

PT
EN

New Moon – Sintra

 

New Moon – Sintra

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Contact network Cross referencing

Venue Estates has access to the best information and is part of a private network of clients and partners.

Our ability to cross-check data is an advantage as it enhances relationships between buyers and sellers. 

Privacy Confidenciality

Digital or physical, your privacy is assured from the first contact. 

Your information is never shared with third parties, excluding those necessary within the scope of the business and always with your consent.

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Browse our portfolio

Privacy Policy

Privacy Commitment

Terms of Use

Cookie policy

Professional and regulatory

Complaints book

Alternative dispute resolution

Ethics and compliance

Maria do Carmo Moreira Rato Ltd
AMI License 22225
©VENUE ESTATES 2025. All rights reserved.

Cookie policy

The privacy of our customers is imperative to us. 

venue-estates.com uses cookies exclusively for technical purposes and is necessary for the correct functioning of the website. 

Any other type of cookies, such as analytical, data collection or marketing cookies are not generated or used on our website.

Venue Estates
Ethics and compliance

The way we relate to others is extremely important. Looking in the same direction is the constructive future of companies. 

 

Venue Estates' Ethics and Compliance Manual aims to promote responsible and sustainable standards that encourage fairness and equity. 

 

What positions us for long-term success is ethical and excellent teamwork.  We assess risk with the aim of: 

– Identify new and emerging risks;

– Develop and update mitigation plans; 

– Be aware of, classify and prioritize existing risks.

The risk areas that deserve our greatest attention are: ethical culture; conflicts of interest; fair competition and antitrust; anti-bribery and corruption; supplier partner risk; privacy and data protection; financial crime, combating money laundering and trade sanctions.

We direct defense resources in the event a risk materializes. The legal team's collaboration in the risk assessment is essential to determine where to allocate resources. 

 

Venue Estates' Code of Ethics and Compliance requires

– Use common sense to act correctly; 

– Treat all people with due respect; 

– We promote positive and ethical ways of working; 

– Be understanding and learn to put yourself in someone else’s shoes. 

Unethical, illegal, discriminatory behavior and suspected wrongdoing must be reported.

If you are unsure about the best way to deal with an ethical issue, ask us for help through our anonymous reporting channel. 

Ethical behavior, the basis for building relationships of trust between the company and its stakeholders, is proof that success can only be achieved through correctness.

This company's Code of Ethics and Compliance, in accordance with applicable policies and laws, aims to promote a culture of inclusion, trust, integrity and honesty that requires: 

– Each and every decision must always be made with integrity; 

– Have behavior that exemplifies our ethical values; 

– Be proactive in identifying and correcting inappropriate behavior or compliance deficiencies; 

– Do not be afraid to take actions that require the correction of inappropriate behavior, even if it is difficult; 

– Know that success can only be achieved by acting correctly and honestly;

– Foster an environment that allows you to ask questions, make suggestions or raise concerns without fear of retaliation; 

– Protect confidentiality and escalate ethical concerns through the correct channels. 

This Code with the basic principles for making conscious and correct decisions exists to face ethical challenges, it does not cover all situations nor does it replace common sense. 

 

If you have any questions about the Code of Ethics and Compliance, please contact us. If you violate our Code of Ethics and Compliance, you will face disciplinary action and legal action from Maria do Carmo Moreira Rato Lda., owner of the Venue Estates brand. 

 

Whistleblower Channel 

We have resources to make complaints through our channels. We conduct business in accordance with our Code of Ethics and Compliance. Any suspicions should be reported. If you wish to keep your complaint anonymous, please use this channel. 

*Coming soon, under construction

Diversity, equality and inclusion

Looking in the same direction means putting ourselves in the other person’s shoes. We foster a culture of belonging so that everyone feels welcomed, valued and respected. Consideration for others is reflected in our behavior. 

We treat others with respect for each other's privacy, dignity and individuality, politeness, consideration and kindness. 

We take great care when integrating people into this company and in getting to know the partners we work with. We believe in conscious growth and a pleasant environment, which reflects our brand image.

We do not tolerate abuse of any kind. Our Code requires that everyone be treated with respect, in an inclusive and non-discriminatory manner.

Health and safety

Health and safety encompasses all stakeholders. We recognise the importance of safe performance in accordance with implemented safety standards which entail:

– Comply with health and safety regulations, policies and procedures that apply to the job and workplace;

– Be aware of the workplace and ensure it is free from safety risks. 

 

Human Rights 

Human rights cannot be violated, the well-being and safety of all is essential. If you notice or suspect a violation of labor laws or abuse of human rights, report it by contacting us or through our reporting channels. 

We ensure compliance with applicable laws and regulations regarding working conditions. 

We require our partners to act in accordance with our Code of Ethics and Compliance.

Business relations

We have high standards of integrity. We expect our clients and everyone we work with to do the same with us. 

Integrity and trust are promoted through lasting and sustainable relationships.

We have a wide network of partners, we are all responsible for our professional reputation, which includes the criteria of commercial relations.

Sustainability 

We believe that healthy and safe spaces promote productivity, well-being and sustainability, which is fundamental to our growth strategy.

Prevent corruption

Regardless of the circumstances, culture or local market practices, bribery and corruption are always condemnable.

Bribery does not allow for security and trust in the market and commercial relations. It harms all people involved and the community. 

We are constantly vigilant to avoid corrupt practices and to conduct business in a frank and honest manner, even if this puts us at a disadvantage.

Bribery can take many forms, and therefore does not necessarily involve money. Any action aimed at influencing a decision or obtaining a commercial advantage is equally reprehensible. 

We obtain prior advice from the Legal Department before offering a gift and/or hospitality, even if symbolic, when it concerns government officials. 

All accounts and records are clear, objective and transparent. We do not facilitate payments even when considered normal practice. Disguised practices and corrupt payments are unacceptable. 

We carefully review commercial agreements, we believe that our business partners share the same values.

When we offer employment or internship opportunities, we ensure that offers are based solely on merit. 

We seek legal advice if it is discovered that a candidate is related to a client or government official. 

Dealing with government officials on behalf of clients may require us to register and disclose as a lobbyist. We follow best practices when dealing with government officials.

We avoid any conduct that could be construed as undue influence on the decision-making of a government official. We consider the possibility of offering gifts and/or hospitality, even symbolic ones, meals and/or simple drinks, to a government official or employee.

Accurate books and records

We are transparent and serious about our commitments. Accurate and complete financial records show the real financial aspects of a transaction. We do not accept “informal” agreements.

Gifts and entertainment

Giving and receiving gifts and hospitality encourages good, solid working relationships as long as there is common sense and moderation. 

We have criteria for giving and receiving gifts and entertainment. We do not create feelings of obligation that could appear to be an attempt to influence business decisions. 

Gifts may include cash, gift cards or anything of value to the recipient as long as they are appropriate and reasonable, which means they can be made public without any reprimand.

We never ask anyone to provide a gift or hospitality on behalf of Venue Estates, nor do we ask for gifts, hospitality or favors from business partners or suppliers.  

We only accept token gifts or hospitality in accordance with company policies. 

 

We compete fairly

We build trust, dealing fairly with our customers, partners, competitors and employees.

We comply with antitrust and competition laws. We do not obtain advantages through manipulation, concealment, disparagement, misrepresentation or any other unfair practice.

We avoid any agreement that limits competition and we do not collaborate with competitors that precipitate our services, even to achieve mutual opportunities.

When gathering information about competitors, we use reliable and legitimate sources that do not misrepresent any facts to gain an unfair advantage.

We build long-term relationships by competing honestly and fairly. We only engage in accurate and truthful marketing.

We respect competitive bidding processes, confidentiality and third party intellectual property rights. 

We never use confidential information without authorization, nor do we allow confidential company or customer information to be used for purposes other than the fulfillment of the company's contractually established commercial obligations.

Respecting confidentiality remains a duty even if you leave the company. 

Money laundering and financial crimes

It is everyone's obligation to act responsibly to prevent financial crimes such as money laundering, terrorist financing and tax evasion. 

We fully comply with applicable laws and regulations to combat money laundering. We never knowingly assist or do business with individuals involved in financial corruption.

The principles of integrity, transparency and accountability are mandatory in all our actions, which includes commercial transactions. 

Our policy has been developed to help us understand our customers and business partners with whom we work, reducing the chance of inadvertently assisting in money laundering or financial crimes. 

When there is a change in the transaction, we update the due diligence checks. 

Money laundering in the real estate sector

The high value and security of real estate assets makes them attractive to criminals who want to disguise and make it appear that their assets have a legitimate origin. 

The “dirty money” channeled through complex offshore companies is mostly invested in properties with above-market values with the aim of obtaining a legitimate income through the rental of the property and receiving “clean” money through the sale of the product.

Trade compliance

We provide customer service in compliance with economic sanctions. We comply with the ban on trading with some countries, governments, companies and individuals. 

We review business opportunities before committing to a client to ensure compliance with applicable sanctions laws. 

 

Use of privileged information (insider trading)

Financial laws and trading restrictions are complied with. Trading on privileged information is not permitted, nor is it permitted to use or share it to obtain financial or other personal benefits, which we call insider trading, an illegal and unfair practice that destroys the trust that has been built. 

 

Assets, information and interests

Company assets and resources are used responsibly. We prevent waste, damage, loss, theft and fraud. It is unacceptable to participate in or ignore activities that involve theft, fraud or misuse of company assets. Resources, both physical and intangible, belonging to customers and other companies, must be protected equally. 

It is everyone's duty to maintain our integrity and reputation in the market and ensure the protection of the intellectual property and confidential information of the company and third parties. 

We do not use third party confidential information or copyrighted materials such as unlicensed software, source code, leasing information, or images without authorization.

You are not permitted to use the company's assets, resources or confidential information for personal gain or activities. You are obligated to protect the information even if you stop working for the company.

Data Privacy and Information Security

Privacy and transparency in the collection of information and storage of personal data, intrinsic to our DNA, requires compliance with applicable privacy and information security laws. 

The protection of personal data, in physical and digital format, printed documents, emails and messages, is only used with your consent and to fulfill commercial obligations.

Representing Venue Estates 

Always communicating responsibly, whether through messages or social media, is everyone's obligation to protect our most valuable asset: our customers who make our brand. 

Individual behavior and actions inside and outside the workplace are an important part of strengthening the brand and reputation. 

Individual behavior and actions should strengthen the brand and reputation, not the other way around. Therefore, anyone representing this company, both inside and outside the workplace, must act with honesty and integrity.

We ensure that our use of social media does not harm our brand or reputation. When we post about Venue Estates products or services that are circulated online, we are transparent and disclose our affiliation with the company.

Conflicts of interest

Conflicts can occur when personal interests interfere with our ability to perform our work or affect professional decisions, and they can also arise through commercial activities and client commitments. 

The appearance of a conflict is just as damaging as a real conflict. Both undermine the trust placed in the people who collaborate with the brand, putting any and all existing and future business opportunities at risk, as well as destroying our values. 

It is essential to use common sense to ensure that conflicts are managed carefully and correctly and resolved quickly, transparently and ethically. 

Reputation is built on trust and integrity, report any conflicts or suspicions as early as possible. 

Secondary employment, and the performance of work for other entities by Venue Estes employees, as well as the acceptance of gifts and entertainment from third parties, may give rise to possible conflicts and should therefore be reported for advice and possible obtaining of ethical and legal approval. 

 

Advice or approval

Personal conflicts of interest are usually easy to resolve when given sufficient notice. Serving on the advisory board of a non-competing company can provide a developmental experience that benefits both Venue Estates and the employee. However, outside activities with competing companies or that negatively impact your job performance are not permitted.

Professional and regulatory standards

We honor professional and regulatory standards. We ensure we have the correct licenses and permits for the services we provide.

Venue Estates
Alternative dispute resolution

In the event of a dispute, if the consumer so wishes, he/she may resort to an alternative consumer dispute resolution entity.


Lisbon Consumer Conflict Arbitration Center:

http://www.centroarbitragemlisboa.pt

Vale do Ave Consumer Conflict Arbitration Center/Arbitration Court:

http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)

http://www.ciab.pt/pt

CNIACC – National Center for Information and Arbitration of Consumer Conflicts: 

https://www.cniacc.pt/pt/

Consumer Conflict Arbitration Center of the District of Coimbra:

http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation and Arbitration Center:

http://www.consumoalgarve.pt

Porto Consumer Information and Arbitration Center:

http://www.cicap.pt

Madeira Consumer Conflict Arbitration Center:

https://www.madeira.gov.pt/cacc

More information on the Consumer Portal

www.consumidor.pt

Venue Estates
Complaints book

In case of complaint, access the link:

https://www.livroreclamacoes.pt/Inicio/

Venue Estates
Professional and regulatory

Data of the entity providing services to customers

Company: Maria do Carmo Moreira Rato Lda 

Corporate Taxpayer Number: 509734715

Business Name/Brand: Venue Estates 

Headquarters: Dr. José Ribeiro Castanho Street, No. 30, 1st Floor, 2770-221 Paço de Arcos, Lisbon, Portugal

Registration Number – 22225 AMI 

Regulatory Authority: Institute of Public Markets, Real Estate and Construction IP (IMPIC, IP)

We provide our services in accordance with the conditions and terms agreed with our clients. 

Unless otherwise stated, our contracts are governed by Portuguese law and are subject to the exclusive jurisdiction of the Portuguese courts. 

Safe

To protect against liability arising from this professional activity, this entity has a mandatory civil liability insurance contract in the amount of €150,000.00, policy no. 206788671/0, through the insurer Allianz Portugal, SA.

Contact us through our website by accessing the form available in Contacts, by telephone on +351 964 227 831 or by email to mcf@venue-estates.com.

Venue Estates
Terms of Use

Venue Estates maintains this website to provide information to its users about properties for sale and/or long and short term rental. 

 

Legal notice

The use of this website is subject to the Terms of Use implemented for the security of all users. The brand reserves the right to update these Terms of Use at any time, without prior notice to the user. By accessing the website, www.venue-estates.com you accept, without limitation or qualification, the Terms of Use. If you do not agree, do not use this website. 

 

Accuracy and completeness of information

Venue Estates makes every effort to ensure that the information contained in this website is accurate and reliable. It makes no representations or warranties as to the accuracy, correctness, reliability or otherwise of the information contained herein. It assumes no liability or responsibility for any omissions or errors in the content of this website.

 

Site Modification

We periodically review the information, services and resources contained on this site and may make changes without obligation to notify past, current or prospective users.

 

Copyright

The contents of this website are protected by copyright laws. You may access, download and print the content, but only for personal and non-commercial use.  

Any printing of the website, or parts thereof, requires the copyright notice. None of the contents of this website are transferred as a result of accessing, downloading or printing such contents. 

Unless specifically and with due authorization, you may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to, frame or use on any other website the content of this website. 

Transferring or selling information obtained from this site without written permission from Venue Estates is expressly prohibited. 

 

Mark

The registered brand design and graphic logo cannot be used without the express written authorization of the company, Maria do Carmo Moreira Rato Lda., owner of the official Venue Estates brand. 

 

Links

For your benefit, we may provide you with links to various other websites. Please note that Venue Estates does not control such websites and is not responsible for their content, accuracy and reliability of any information contained therein. Please note that our privacy policy applies only to our website. If you click on a link to another website, you should read that website’s privacy policy before disclosing any personal information. You access any of these websites at your own risk. 

Venue Estates
Privacy Commitment

The trust that our customers, partners, sales representatives and employees place in us is of utmost importance to us.

Personal information, collected in a transparent and responsible manner, is treated in accordance with applicable privacy and information security laws. We only collect information that is strictly necessary to fulfill legitimate commercial and legal obligations.

 

We take steps to responsibly protect the information we share, transfer and disclose. We retain personal information only for as long as necessary and delete it as soon as possible. 

 

Venue Estates' privacy policy complies with all international privacy principles, legal requirements and commercial obligations. 

Venue Estates
Cookie policy

The privacy of our customers is imperative to us. 

venue-estates.com uses cookies in a context exclusively technical and necessary for the proper functioning of the website. 

Any other type of cookies, such as analytical, data collection or marketing cookies are not generated or used on our website.

Venue Estates
Privacy Policy

Venue Estates guarantees that all your data will be treated in accordance with the regulations in force in the European Union.

 

Collected Information

Within the scope of the use of our website, our Privacy Policy indicates that the user may provide personal data (name, email, telephone contact, among others). The communication of this data is optional and the responsibility of the user.

We collect information about you when you interact with our website through the contact form, when you call or send us an email.

The personal data collected are those necessary for the purpose for which you contacted us, treating in this context data such as name, address, telephone number, email address, subject, NIF (in the case of a commercial transaction) and identification document (in the case of case of exercising a right). By providing your personal data, you are authorizing their collection, use and disclosure in accordance with the rules defined herein.

Information relating to customers or visitors using the venue-estates.com website will be handled in accordance with the General Data Protection Regulation of May 25, 2018, which replaced the Data Protection Law of October 26, 1998 (Law no. 67/98).

 

How we use your information 

The data collected on our website is used exclusively to process your request and, if you agree, send you by email information, products and services that we think may be of interest.

Venue Estates does not share your information for marketing campaigns with outside companies or transfer your Personal Data to a third country.

You have the right to claim protection of your Personal Data from a European Union Control Authority. Venue Estates will cooperate with the Control Authority by providing it with all the information requested by the latter, in the exercise of its powers.

As the Holder of your Personal Data, you have the right of access, rectification, deletion (right to be forgotten), restriction and possibility of opposing the processing of personal data, in accordance with the General Regulation on Data Protection.

If you wish to exercise your rights, you must contact us in writing at mcf@venue-estates.com. To ensure your protection, you may be asked to prove your identity.

 

Link to external websites

Venue Estates has external links to other websites that contain useful information. The venue-estates.com Privacy Policy does not apply to third-party websites. When visiting sites from the Venue Estates website, you should read their privacy policies. Venue Estates is not responsible for the Privacy Policies or content on these third-party websites.

 

Marketing

Venue Estates sends out marketing emails to communicate with its present and future clients. No e-mail will be sent without the recipient having expressed his interest in receiving this communication.

 

Privacy policy update

Our privacy policy is periodically reviewed and any changes are posted on our website. If you have questions about our Privacy Policy, you can contact us.

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Contact us

+351 96 422 78 31

mcf@venue-estates.com

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